Frequently Asked Questions
Everything you need to know about your luxury fashion experience.
What is the typical shipping time for my order?
Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid shipping label for your return or exchange.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.
Are your materials sustainably sourced?
Yes, Masters of Mystery is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices to ensure high-quality, conscious apparel.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.